Refund Policy
Last updated: April 20, 2026
Eligibility
We offer a full refund within 3 days of your initial Pro plan subscription payment. To request a refund, email us at info@velovix.com with the subject line “Refund Request” and include your registered email address.
Non-Refundable Situations
- Refund requests made more than 3 days after the initial payment.
- Subsequent monthly billing cycles.
- Accounts terminated due to a violation of our Terms of Service.
Cancellation
You may cancel your subscription at any time from your account page. Cancellation stops future charges but does not trigger a refund unless you are within the 3-day window.
Processing
Approved refunds are processed within 5–10 business days back to your original payment method.